confidentiality

last updated on march 31, 2026

the protection of your personal data is a priority for us. this privacy policy explains how we collect, use, disclose and protect your information when you visit our website. by using this site, you agree to the practices described in this policy.

1. collection of personal information

we may collect certain personal information about you when you use our website and when you fill out a contact or submission form, including your name, your email address, your ip address, your browsing preferences, and other similar information.

2. use of collected information

the information we collect may be used to: personalize your experience on our website. improve our website and services based on your feedback. send you emails regarding your information requests about our services and promotions.

3. sharing of personal information

we do not sell, rent or share your personal information with third parties, except in the following cases: if it is necessary to provide a service you have requested (for a quotation request). if we are legally required to do so by a competent authority. if we believe in good faith that it is necessary to protect our rights, your safety or the safety of others.

4. cookies and similar technologies

we use cookies and other similar technologies to collect information about your interactions with our website. you can configure your browser to disable cookies, but this may affect some website features.

5. data security

we take security measures to protect your personal information against unauthorized access, disclosure or destruction.

6. links to third-party sites

our website may contain links to third-party sites. we are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

7. privacy rights

you have the right to access your personal information, correct it, delete it, or object to its use. to exercise these rights, please contact our data protection officer donald caron by email at donald@terseo.ca or by phone at (450) 501-3878.

8. changes to the privacy policy

we reserve the right to modify this privacy policy at any time. the date of the last update will be indicated at the top of the page. by using our website, you agree to this privacy policy. if you have any questions regarding this policy, please contact our data protection officer donald caron by email at donald@terseo.ca or by phone at (450) 501-3878.